Refund and Cancellation Policy

Thank you for subscribing to Mad Dog Alpha, a service provided by Flow Mind AI Inc. ("we," "us," or "our"). We strive to ensure our AI-driven analytics and data processing services meet your expectations. Please read this policy carefully before subscribing to our SaaS platform.

1. Subscription and Billing

Mad Dog Alpha operates on a subscription basis. By subscribing to our service, you agree to pay the recurring subscription fees associated with your chosen plan. Billing occurs automatically at the beginning of each billing cycle (monthly or annually, depending on your selection) until you cancel.

2. Cancellation Policy

You can cancel your subscription at any time. To cancel, please log in to your account dashboard and navigate to the "Billing" or "Subscription" section, and follow the cancellation prompts.

Upon cancellation, you will continue to have access to the Mad Dog Alpha platform until the end of your current paid billing cycle.

We do not charge cancellation fees.

3. Refund Policy

Because Mad Dog Alpha offers immediately accessible digital services and data processing resources, all subscription fees are generally non-refundable, except where required by law.

Partial Terms: We do not provide refunds or credits for partially used billing periods, downgrades, or unwatched/unused time.

Accidental Charges: If you believe you have been billed in error, you must contact our support team within 7 days of the charge. We will review such requests on a case-by-case basis.

4. Changes to This Policy

We reserve the right to modify this Refund and Cancellation Policy at any time. If we make material changes, we will notify you by updating the "Last Updated" date at the top of this page or by sending an email notification.

5. Contact Us

If you have any questions about this Refund and Cancellation Policy, or if you need assistance with your account, please contact us at: